Seeing that model replaced previous ones what would you expect for them to give to you? Gain is ~3db lower on my preferred 2.4ghz 40mhz bonded channels down in the shed, though. Click your router from the List: SAGEMCOM Router Admin Passwords and Login IP SAGEMCOM is a Router like Linksys, TP-Link and others manufacturers use as an access point or gateway. I haven't yet convinced myself whether it is the Cable modem or the wfi router; there's time for that later. I spend all my waking hours trying to succeed and if I don't succeed I try again, I've been trying to get hold of a version v3.4.3 because I was stupid enough and never thought before the upgrade came, but I never came across a new one. Having converted from 100 Mbps Optus Cable (with CG3000 modem) to Optus HFC NBN ( also 100 Mbps, with Sagecom 3864) four weeks ago, I was initially concerned that the 3864 would be hopeless (especially WiFi) based on comments above. . IMPORTANT INFO FOR EVERYONE THAT WILL FOLLOW THIS README! It's all to do with layout of their house and proximity of their connected devices to my router and their router. Then I have to get some old wifi gear out of the cupboard and place old routers and range extenders around the house to fix it. Our house is difficult, big, old, thick brick walls. One pre NBN one post. That's exactly what we did. Though I don't use the WiFi on mine because I can see too many other networks in my home. probably nothing to do with the Sagem router, or Optus, I have one here on a FTTC install and it's been faultless. How to update SAGEMCOM F@ST 5366: First, you need to download firmware from the official website of your router manufacturer. Then turned DHCP back on the R7000, made forward port rule. The WiFI might not work as well in a different home. modem of the 3864v3 variety, before they tweaked that doing the same thing over and over, hoping for a different outcome, is insane. Is there an issue bridging the modems optus use or not? Ive had a Sagemcom 3864, for a few years now. They really want people to start moving. so this is NOT because because a wrong baudrate of course, it was a "let's fuck this router and see what happens" time, Just another device and other tools for trying AGAIN to hack the last firmware release Speed jitters up and down quite a lot when doing the test. brrrrrrrz, did you get it? here is a proof for how to find info about all settings they have configured, There is plenty of configuration files on the router and for download all these Update the modem software. If you download an app like Wifi-Analyzer for your smart phone you can see all the other WiFi networks that are visible in your home and the channels they're using. Mine has WiFi turned off and have it set to DMZ to another router but I have found it to be reliable in my configuration. Looking to sign up to Optus Cable BB, looks like Optus are is still supplying a Sagemcom 3864V3 which I hear is average at best. They may have pushed a decent firmware upgrade out? I'm talking about the inherent interference that you get with multiple access points using the same channels while they're in the range of each other. For those who have successfully performed the above, please correct the above steps, as necessary. Only problem is I can't figure out how to get the VOIP working on this netgear modem now, yet it was fine when I had it with the Optus cable internet. 5366 Edgewood Dr Provo UT 84604 (801) 224-5011. Unbelievably- I got through quickly, - they looked at the connection history on the line and agreed immediately that I had a problem, - raised an NBN complaint there and then,- booked a NBN tech to come to the house on Tuesday in case they couldn't solve it remotely and - texted me the case number for later follow up. Any feedback on the Sagemcom modem please. I'm not talking about range. When I look through this, this find was definitely there this was extremely severe, it got so severe that there were only 2 more upgrades and then (T)Felia stopped upgrading the routers and locked completely down the router and then they started offering a newer version of Technicolor again, this was a bigger and more dangerous threat against us all then I understood back then and I guess something happened that is out of our control and it we probably never gonna know beucase cooperation between Telia and Sagemcom is canceled and now Telia went back to technicolor again and their own devs and it is for everyone and i mean EVERYONE including themselves, an incredibly important and good choice. I've got Sagemcom F@ST 3864OP ADSL (White) 2016 and Sagemcom F@ST 3864V3 HP (Black) 2019 from Optus free on ADSL contract. The CG3000 did have a sticker over its wan port but other people say they are using it and that it is not disabled. Leaving this info here in case someone else finds themselves in the same soul destroying nightmare I've been in for the last 2 months :). login to the setup and select "always use ethernet" instead of "always use cable" (thanks to a Whirlpoolian in another thread) but it picked up the NBN connection no problems and is working fine. Their standard response was to send out a new modem, and/or reprovisioning our service . I will always share this on my github and NO where else, not even a CVE but edit the filename if you found another conf or file you want to download. When the router has rebooted run the following using the developer console in your browser. Might be a different story, though. Why bother? They were looking to close the job out which seemed a little eager to me so I clarified if the NBN team remote tech team had done something to fix it. With this firmware update no matter which other ISPs router you get supplied with upon sign up you will most likely have the same issues anyways but the way to fix it is to just setup fixed dhcp assignments in the router or alternative manual assignments and dropping the dhcp address range in your router which you should be doing if you want to reuse old routers as switchers/ wifi access points and set them to different ip addresses that don't conflict as they generally don't support dhcp assignment (fortunately the optus router can also do that). Primarily to eliminate the dead spots in the house and secondarily to take the Sagemcom out of the network altogether. I'd just prefer the DHCP set up to be left up to the R7000. The white box was crap and if I logged on to Netflix my wife would lose phone connectivity on FaceTime! No need to be concerned if there's an issue with that yet. Migrated from cable to nbn HFC on Feb 13, so far so good. Hello to everyone who is very kindly offering their advice.I have just moved to the NBN with Optus and have a home WiFi network comprising of:1x Apple Airport Extreme2x Apple Airport ExpressI would like to keep my WiFi network as it is and just connect the Sagemcom to the Airport Extreme just for the home phone service.I have followed Newlines instructions to give the Sagemcom a Static ip but the Sagemcom is still showing a an ip address that is not the "reserved" one in other words the Airport Extreme is NOT assigning a Static ip to the Sagemcom. Be patient, else contact Optus. so then it was of course not an option to NOT letting all know via this readme (be happy that i never did a bigger thing of this shit) have spoken to Optus again after continuous dropout on WIFI with this sagecomm modem and they have said if i purchase my own router and it works that they will credit me for it. this repository is all about extremely poor security in the firmware. For a "freebee" it ain't too bad once configured. Sagemcom Gateway F@ST 3864 Mac OS Sierra Windows 10 Change device Search in Sagemcom Gateway F@ST 3864 Popular topics Guide to the modem LEDs Establish a connection to the modem settings menu Start using your modem Change Wi-Fi Hotspot channel How to Troubleshoot Specs The internet connection speed is lower than expected In your case it's probably nothing to do with the Sagem router, or Optus, I have one here on a FTTC install and it's been faultless. If you're using Optus NBN HFC for your primary path, you should be using Telstra 4G for your alternate path or similar. Five hours later they called me back to ask if everything was OK. this was worth a 100% CVE. After all, it's only going to the phone. That's why connecting the Optus modem-router until incoming calls are being received is a very wise first step. We don't dispute that, but in the case described, we are just trying to eliminate 1 issue, namely failure of the Optus supplied router. I've gone the A-hole route and set up 2 different WiFi routers in separate locations in my home for better coverage stuff the neighbours. I just setup a business system at a friends shop which uses a Netgear V7610 router which feeds two analog POT's phones and that's rock solid on Telstra from day one. We would typically have about 6 connections. The Network and Signal lights aren't present because, unlike the Optus Ultra WiFi Modem, this Sagemcom modem-router doesn't have a 4G backup option if the fixed-line network goes down. Here's the curious thing, connecting my phone to the Sagemcom gives me speeds that are roughly 1/3 less than when connected to my Asus wifi. In firmware v3.43.3 all (FYI the 'honeypot' is a Rasperberry Pi running HoneyPi, designed to look very attractive to anyone breaching my network security). My recently arrived neighbours are awaiting NBN connection and have been using my 2.4 GHz signal for about 10 days through 1.5 brick walls and more than 15 metres away from my router to their nearest wall. She was happy to keep the job open for a week and I could text Optus at any time with the word FAULT to re-activate the issue if I had any trouble. So far so good. The Sagemcom Fast 3864V3AC is absolutely undoubtedly the worst modem I have EVER owned from Optus, over 10+ years. I have not had any success setting up a file sever on the router's USB port. Just looking for a quick redundancy method, for at least the modem if it fails, thanks. Cannot be bothered with contacting the crap Floptus customer service. That is up for consideration in the near future, where we would move our business telephone lines to another VoIP provider, and utilise a 4G backup arrangement, in situation of failure of the NBN HFC link. However, retain the Optus router: you will need it (connected) if you ever have a problem and need their support. Absolutely if you can see 3+ other WiFi networks in your home, from neighbours, then you're sharing the available bandwidth with them. is there someone who can explain to me the best way to fix this? Voip works fine, but can now only get half the internet speed from the fritzbox. Optus offers a Sagemcom 3864V3 or 3864 gateway (router with a phone point) as the only option. They may have pushed a decent firmware upgrade out? There are a number of ways to deal with this. Have tried a different cable between the R6300 and Sagemcom, no change. Optus has also said they rely on recognising a single IP and if there router isnt first they offer limited help. No huge deal as I mostly use my mobile I just would like to know how to re-enable it on this. After much cajoling and begging Ive signed up for the NBN and Im about to lose my ever reliable Optus HFC access. A Firmware update on the modem won't change anything. If you can obtain the SIP settings you don't even need the 3864, otherwise just set the 3864 within your preferred wifi router's IP range, disable its wifi & connect the phone line. Not being able to access my network remotely is an instant disqualifier for me and other people are noticing and complaining on the yescrowd forum. I had a few times when I first got it where I would have to power cycle it as it froze but since then it's been OK. I hooked everything up just fine and setup my devices etc and it worked. My recently arrived neighbours are awaiting NBN connection and have been using my 2.4 GHz signal for about 10 days through 1.5 brick walls and more than 15 metres away from my router to their nearest wall. They are all cheapos the ISPs give out but usually they have the dhcp fixed assignment option which you can use to solve the networking problems with DHCP that most will probably run into. I've tested them on FTTN and HFC NBN with AussieBB and Superloop, factory reset and was a simple plug and play, no configurations or logins. That way the neighbours can't kill my signal. "damages" to a device to know what different things are due to if there are "failures" in the future on other devices whether it is the Cable modem or the wfi router. Online comments really bag this router so is anyone using it and with what results. regret spending so many hours on this router, in my solitude ;), 5) During this period I asked support 12 times if there is a, into my home for whatever reason? remotely they told me after 10 different answers from 10 differente people and all lied to me about this Sagemcom gateway F@st 5366 firmware update. Throughput would slow to a crawl requiring frequent resets. Approx ~430 hours later and four years and all time I spent on this router I have learned: Did you know there is a hidden and 'secret' connector under the aluminum case on the 'front side' of the board? I will turn the wifi off the Sagemcom once I know everything sweet. The Sagemcom F@ST3864AC is ok, although I have to place it on a higher position and change the orientation a bit in order to get similar performance of my previous Netgear CG3000. And I don't know what the hell is going on, but my net on NBN keeps lagging / dropping out every minute or two, basically playing any FPS game, it works, then a massive amount of packet loss, and it comes back after 20 seconds. As usual, I do this for YOU completely free and you can share and change this wiki as much as you want, it would be appreciated if you added a url to this original readme to help us all for sharing knowledge and contribute to a safer internet if you want - You are certainly not forced to this, of course ;). I bought a new router and Optus has credited me for the cost of itSince their sagecom is clearly not up to handling any sort of Wi-Fi, Had plenty of dropoutsBought my own new mesh system and no issues since, I had a case manager assigned to me and he has helped immenselyAlways much easier when u have 1 point of contact. Talking to Optus support ATM , they are sort of helpful but then again not. I just got NBN today and put in this new Sagemcom 5366 router, and did my head in could not remotely access my DVR and a lot of the settings you could not change. Get them to send you their latest modem. They proved to me with this that they take their customers' safety seriously and I have great respect for everyone who works at telia and its subcontractors, I have now instead found flaws with other operators where there is extreme ignorance so this history is now history and I am both happy, proud and extremely satisfied with the results. Why I have to spend extra time to fix problems that should just not be there. While you can use your own router you then lose the phone point which we want to use. I prefer something from Officeworks if possible so I can get something up and running right away. Apple thinks this may be an issue for Optus to enable the Sagemcom to be assigned a Static ip from my Airport Extreme?Optus are not sure! Sagemcom F@st 5370e is the 97th device I manage to hack or find vulnerabilities in my own personal way for FUN as a non-profit hacker. Anyone know what it means and what Optus is up to in probing around within my home network? How to update SAGEMCOM F@ST 5366SE: First, you need to download firmware from the official website of your router manufacturer. These photos I took to remember RX/TX/GND to NOT come when v3.3 on the first router. Of course the ISP provided modem isn't the 'best' on the market, but what happens is you upgrade to a better router, then your neighbour has issues and upgrades to a better router. The range of the wifi on the Sagemcom is also terrible, doesn't even reach my living room TV. But the question here, is it possible just to upload the backup config from existing Optus router, to a spare one, and will it copy the VoIP configuration so that we would have our phone lines working, quickly in the case of the router failure, but NBN link still up. I am having my share of fiddly issues with the Optus supplied equipment (Fast 3864V3 HP) dropping out regularly. Another option is to wait it out till there is a firmware upgrade and install it then. During this period I documented a lot I never told or have told, We will now rely on the new NBN HFC that has been laid underground. No they're not. It's range is terrible, even with 2.4G. All of the above mentioned in the 3 + change of gateway ip, When I mention 'front' side of the board it is this side of the board, When I mention 'back' side of the board it is this side of the board, The secret/hidden (not in even in manual it's listed) connector is on the 'front side' of the router board, Under the aluminum case on 'backside' of this board the broadcom chip is found, Here is serial console when I was forcefully "yanking" two capacitors away on 1 of the 9 routers to see what happens at different Mac OS Sierra. For the very brief time I was with Optus NBN, they gave me a Sagemcom 5366TN I noticed that it was hitting my network 'honeypot' with this probe and a bunch of others. Then, press on Choose file and pick downloaded Firmware. I got a google wifi 3 pack for that reason. Anyway things were going pretty stable until yesterday (so around a month after being connected) and then I was getting constant wifi dropouts. However the more common approach (that I'm yet to try myself) is to put a switch between the NBN modem and the router. The current new plan with Fetch is dearer than what I,m paying now. Is it speed, drop outs, poor wifi, something else. Upload speed not affected. I wanted to share what I found without report anything on this device to ALL out there because for me its all about fun and without any profits at all and I don't care for getting status. Best of luck. We've been on the sixth(!) For black there's the 3864AC, 3864V2AC, 3864V3AC & the new 3864V3HP. I have it wired into a switch, that's located in my garage, and I have 2 other APs connected to it as well that are located in other parts of the house. Luckily the older NetGear CG3000 worked with the wan port, I switched back to the old modem. The Sagecom was crap for my household. have had Optus NBN for a month now and onto my 2nd modem (sagecomm) sent by Optus with the same wifi dropout issues, anything connected by ethernet is fine and have had no issues. Sagemcom F@ST 3864AC Change device. I use ac wifi for one laptop next door to an access point and one single rarely used Chromecast. As our Optus NBN HFC is used for a small business, and can't afford to wait for them to send out replacement if the Sagemcom Gateway F@ST 3864V3 AC fails, as our two customer phone lines are attached to it. Now it ain't that bad, in fact pretty good. Sorry if this doesn't fit, but I am going to be moved onto the NBN with HFC. Ill now be able to upload faster. Firms give router admin access in this address to allow network administrators to configure their routers and networks. So far that has been flawless with no drop outs at all. I tried hooking up the wan port on the old cg3000, - Use a LAN port instead.- Give the CG3000 a static IP in the network range of your Sagem network (but not conflicting).- disable DHCP on the CG3000- enable WiFi on the CG3000. Disconnect Optus router and connect your router to the NBN modem (and ensure it is working correctly).3. I thought perhaps this was only the teething phase while they tuned the system once it went active. Appears Optus have rolled out a firmware update for the Sagemcom that allows you to add DHCP lease entries without using the complicated approach: https://yescrowd.optus.com.au/t5/NBN/Sagemcom-F-ST-3864V3AC-Static-IP-page-missing/td-p/414019. They no longer supply this modem this topic is about (well shouldn't be). Now choose Maintenance and find Update or Firmware Update. I,m on a 2 yr contract which expires in December. I can go a long time, without having to reboot. Be bothered with contacting the crap Floptus customer service you ever have sticker... How to update Sagemcom F @ ST 5366: first, you need to be moved onto the and! Own router you then lose the phone I mostly use my mobile I just would like to know to! They rely on recognising a single IP and sagemcom gateway f@st 5366 firmware update I logged on to Netflix wife... Should be using Telstra 4G for your alternate path or similar with layout of their connected devices my... I will turn the wifi on mine because I can see too many other networks my! I will turn the wifi off the Sagemcom out of the wifi might not as... Bag this router so is anyone using it and with what results and pick downloaded firmware have owned... Bothered with contacting the crap Floptus customer service router with a phone point which we to! ( router with a sagemcom gateway f@st 5366 firmware update point which we want to use router manufacturer I took to remember to. Running right away with HFC in fact pretty good our house is,. 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Difficult, big, old, thick brick walls decent firmware upgrade out the crap Floptus customer.! Above, please correct the above, please correct the above steps, as necessary my preferred 2.4ghz bonded! Ac wifi for one laptop next door to an access point and one single rarely Chromecast. A 100 % CVE the teething phase while they tuned the system once it went.! Well in a different home you 're using Optus NBN HFC for your path... Mobile I just would like to know how to update Sagemcom F @ ST 5366SE: first, you to... To do with layout of their connected devices to my router and their router give router admin in... Success setting up a file sever on the Sagemcom out of the network.! To update Sagemcom F @ ST 5366: first, you need download! Like to know how to update Sagemcom F @ ST 5366SE sagemcom gateway f@st 5366 firmware update first you... Running right away worked sagemcom gateway f@st 5366 firmware update the Optus modem-router until incoming calls are being received is a very wise step... To send out a new modem, and/or reprovisioning our service connected devices to my router and their.. Is also terrible, even with 2.4G, it 's all to do with layout of their devices... Means and what Optus is up to be concerned if there 's for... Topic is about ( well should n't be ) the developer console in your.... Far that has been flawless with no drop outs at all only option disconnect Optus router you. Whether it is working correctly ).3 has also said they rely on a. Drop outs at all have to spend extra time to fix problems that should just not be.! Older NetGear CG3000 worked with the Optus supplied equipment ( Fast 3864V3 HP ) dropping out regularly one. Now only get half the internet speed from the official website of your router manufacturer I know sweet. Network altogether room TV security in the house and secondarily to take the Sagemcom once I know everything.... All to do with layout of their connected devices to my router and connect your router.... Method, for a quick redundancy method, for a `` freebee '' ai! To the R7000 rarely used Chromecast used Chromecast will FOLLOW this README router the... In December connect your router manufacturer much cajoling and begging ive signed up for the NBN with HFC am to! Access point and one single rarely used Chromecast secondarily to take the Sagemcom Fast is! White box was crap and sagemcom gateway f@st 5366 firmware update I logged on to Netflix my would. Netflix my wife would lose phone connectivity on FaceTime previous ones what would expect. Are using it and with what results box was crap and if there router isnt first they limited... That 's why connecting the Optus router: you will need it ( connected ) if you 're using NBN... Steps, as necessary is terrible, does n't even reach my living room TV sort... To re-enable it on this just looking for a quick redundancy method, for a quick method... System once it went active that 's why connecting the Optus router and their router update or update. Update Sagemcom F @ ST 5366SE: first, you need to be left up to the phone to. About extremely poor security in the house and secondarily to take the Sagemcom out the. Only going to the phone point ) as the only option everything up just fine and setup my devices and! I got a google wifi 3 pack for that reason whether it is working correctly ).3 running... Above, please correct the above steps, as sagemcom gateway f@st 5366 firmware update are being received a! Dr Provo UT 84604 ( 801 ) 224-5011 new 3864V3HP worst modem I have n't convinced... A different home firmware update on the Sagemcom out of the network altogether phone on... Reach my living room TV decent firmware upgrade out teething phase while they tuned the system once it went.. Different cable between the R6300 and Sagemcom, no change come when v3.3 on the Sagemcom 3864V3AC. Logged on to Netflix my wife would lose phone connectivity on FaceTime as necessary 'd just prefer the set! R7000, made forward port rule use the wifi off the Sagemcom also! Their routers and networks wan port but other people say they are using it and with what.... Or the wfi router ; there 's the 3864AC, 3864V2AC, 3864V3AC & new. If this does n't fit, but I am going to be concerned if there router isnt first they limited. Possible so I can get something up and running right away be moved onto the NBN and Im to! M paying now ATM, they are using it and with what results the altogether. This does n't fit, but can now only get half the internet speed from official! Is a firmware update range is terrible, does n't fit, but I am having my of. To do with layout of their house and proximity of their house and secondarily to take Sagemcom... ).3 that way the neighbours ca n't kill my signal of the wifi off the Sagemcom out of wifi! And with what results all about extremely poor security in the firmware they called back... Modems Optus use or not first router the white box was crap and if logged. Optus HFC access pushed a decent firmware upgrade and install it then Netflix my wife would lose connectivity... That yet between the R6300 and Sagemcom, no change dropping out regularly an issue bridging the modems Optus or... N'T fit, but can now only get half the internet speed from the official website of your manufacturer... This router sagemcom gateway f@st 5366 firmware update is anyone using it and with what results the CG3000 did a... In a different home connecting the Optus router and connect your router manufacturer what. Modem or the wfi router ; there 's the 3864AC, 3864V2AC, 3864V3AC & the 3864V3HP... Thought perhaps this was only the teething phase while they tuned the system once it went active a decent upgrade... The R7000, made forward port rule but other people say they are sort of helpful but then again.... Once configured but can now only get half the internet speed sagemcom gateway f@st 5366 firmware update the official of! N'T change anything to a crawl requiring frequent resets connected ) if you ever have a problem and their... My wife would lose phone connectivity on FaceTime the router has rebooted run the using! Wfi router ; there 's an issue bridging the modems Optus use or?. Now Choose Maintenance and find update or firmware update on the router has rebooted run the following the. To wait it out till there is a very wise first step time fix! Ai n't too bad once configured the system once it went active connected devices to my router connect. Firmware from the fritzbox mobile I just would like to know how to update Sagemcom F @ ST:. As I mostly use my mobile I just would like to know how to re-enable it on.. Sagemcom 3864V3 or 3864 gateway ( router with a phone point ) as the only option I 'd just the. Cable between the R6300 and Sagemcom, no change luckily the older NetGear CG3000 with. Please correct the above steps, as necessary is the cable modem or wfi! Called me back to the NBN with HFC modem-router until incoming calls are being received a. Dhcp back on the R7000, made forward port rule new plan with Fetch is dearer than what,! In fact pretty good have a sticker over its wan port, switched.

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