The CIO of a B2B technology-services company, meanwhile, meets customers on a regular basis to get firsthand feedback on both products and the customers experience of doing business with the company. Despite the power and reach of digital powerhouses such as Apple, Amazon and Google and the ability of upstarts like Uber and Airbnb to disrupt entire industries, many legacy companies were slow to embark on a so-called digital transformation journey and make the required technology, business process and cultural changes it called for. For example, the Harris v. Quinn decision in 2014 signalled that the SCOTUS frowned upon state laws requiring public employees to pay union dues. Technology was no longer the exclusive province of IT experts or an add-on for business functions; it was everywhere, it was a normal part of everyday experience and it was changing how business got done. Organized the Brotherhood of Sleeping Car Porters and fought discrimination in national defense. Social reformer dedicated to workers' rights and racial justice. Pay matters, of course, but top people want to go where theyre valued. The CIO was born out of a fundamental dispute within the U.S. labor movement over how to organize industrial workers. 1) Having Someone in the CIO Role Helps Align IT with Your Business. Although nearly 650,000 members had been in those unions, many rejoined the CIO in unions that had been established as alternatives to the ones that it deemed to be communist dominated. The role was conceived as a top management position. No . -. "Race and the CIO: The Possibilities for Racial Egalitarianism During the 1930s and 1940s." International Labor and Working-Class History 44 (1993).. A cause of death was not immediately announced. Despite this pressing need, of the organizations that have pursued digitization, 79 percent of them are still in the early stages of their technology transformation, according to McKinseys 2018 IT strategy survey. A call to strengthen IT/business collaboration was also top of mind, referenced by 28% of respondents. As part of a digital transformation, for instance, the CIO at a large financial institution committed to developing digital products to help the business scale its presence in a new market. The sitdown strike helped the CIO to obtain union membership in the 1930s, although it was soon outlawed by the Supreme Court. Companies will be looking to their CIOs for proofs of concept on these technologies and others still to come. 1 These 5G providers offer products like virtual All Rights Reserved, The challenges unions face today result from a combination of trends years in the making as well as recent political developments. The calls. 25+ search types; Win/Lin/Mac SDK; hundreds of reviews; full evaluations. Unlike years past, he believes the CIO is well situated to weather a back-to-basics IT deployment cycle without undermining status or ceding any leadership ground. Some unions featured in this report were voluntarily recognized by employers, and some led campaigns in which the employer provided union organizers with free access to employees.73 But often, when private-sector workers seek to organize and bargain . Do you have a way to accurately measure and track peoples attitudes across the IT department? In most cases weve observed, tech transformations are implemented as a set of disjointed initiatives across IT. Eighty-six percent of CIOs say their role is more digital and innovation focused, down slightly from 92% last year, while 85% say they are more involved in leading digital transformation initiatives compared to their business counterparts, (down from 89% in 2021. Developing a deeper well of business knowledge often requires CIOs to extend their networks beyond the organization. Lewis continued to denounce the AFLs policies, while the CIO offered organizing support to workers in the rubber industry who went on strike in 1936 and formed the Steel Workers Organizing Committee (SWOC), in defiance of all of the craft divisions that the AFL had required in past organizing efforts. The technical challenges CIOs faced did not abate. Ibid., 15-16.. We'll email you when new articles are published on this topic. What percentage of the best people you hire are still with you two years later? Only 10% of respondents turn to the CIO for the sole purpose of risk assessment. Change management became a critical part of the job as the pace of technology innovation increased. Hunters and Dogs. For the remainder of the twentieth century, the AFL-CIO remained the largest union organization in the United States. Ray O. Chief Information Officer - CIO: A chief information officer, or CIO, is the company executive responsible for the management, implementation and usability of information and computer technologies . They believed the strategic management of information processing by a C-level expert would give the bank a significant competitive advantage. One CIO at a financial-services firm realized that for his people to increase their impact, they had to be more closely tied to business teams. Adept CIOs also understood how their IT mission and strategic plans supported the company's mission and strategic goals -- and they made those connections for both their staff and for their C-suite peers. The AFL-CIO is the largest union federation in the U.S., made up of 55 national and international unions with 12.5 million members worldwide. The CIO supported Franklin D. Roosevelt and the New Deal Coalition, and was open to African Americans. What percentage of technology resources is focused on work that drives business goals versus maintenance? New executive roles created over the past decade or so include but are not limited to the following: There are key differences between the role of the modern CIO and these newly minted IT executive titles, but confusing similarities as well. Those who favored craft unionism believed in defending the advantages they had secured through their skills. In just 18 months, one CIO at a transportation-and-logistics company radically reshaped its talent profile. The program invested in an online learning portal to create personalized online learning experiences based on an employees goals and learning needs. He was 72. It provides news and analysis of, by, and for the labor and democratic movements to our readers across the country and around the world. Can I clearly articulate the businesss goals? Gallup reports 71% of Americans say they approve of labor unions, the highest number since 1965.. Non-white workers are playing a key role in all this progress, with the Bureau of Labor . Today, this has reversed: 36 percent of public workers and 7 percent of those in the private sector are union members. Striking workers block a railroad into the Celanese plant in Maryland on November 16, 1936. For example, how much should companies invest in their own AI capabilities -- or should they simply rely on the vendors that are investing fortunes in adding AI into their products? Defying the American Federation of Labor's commitment to craft unionism, the Committee for Industrial Organization was established in 1935 by leaders of the United Mine Workers and other AFL unions who embraced industrial union organizing strategies. If the CIO or technology organization isnt regularly talking to commercial or product leadership, that becomes a real hurdle, she says. These technologies include the now widely adopted stalwarts of digital transformation -- cloud, mobile, social media and analytics -- but also a torrent of emergent technologies, including artificial intelligence, IoT, robotic process transformation, digital twins and the so-called immersive technologies: augmented and virtual reality. (The idea of IT as an innovation hub was far off.) As digital technologies continue to blur the distinction between the physical and virtual world, finding ways to generate digital revenue is critical to business survival and a responsibility increasingly shared by CIOs with business executives. Enterprise computing was no longer just for large-scale clerical processing but for gathering and analyzing data to inform business decisions. Throughout the guide, hyperlinks point to related articles that cover the topics being addressed in more depth. According to the Department of Labor, the 2015 union membership rate was 11.1% and the number of workers belonging to unions was 14.8 million. This role was particularly important when a retail giant was looking to acquire an analytics company. In short, businesses understand that using technology to drive business objectives requires a depth of expertise. The eight union chiefs who founded the CIO were not happy with how the AFL was unwilling to work with America's manufacturing combines. In 1933, the number of labor union members was around 3 million, compared to 5 million a decade before. As the physical world was overlaid with AI, sensors, computer-generated simulations and other digital technologies, IT became integral to a company's tangible products as well. 03:28. The AFL-CIO Split and the Fight for Workers Power. They stressed that the success of this new CIO role depended on the "fusion" of business users who appreciated the capabilities of technology with technologists who understood business. We have found that a tech transformation must be holistic to deliver full business value. President of the Mine Workers (UMWA) and founding president of the Congress of Industrial Organizations (CIO). This years research also confirmed CIOs dominant leadership role in defining and spearheading digital innovation. preparing for next-generation technology services; using the cloud for core business applications; building a digital collaboration culture; and. While cybersecurity has been a boardroom-level issue for the last few years, the conversation is now broader, expanding to IT and business resiliency, notes Satya Jayadev, vice president and CIO at Skyworks Solutions, a semiconductor manufacturer based in Irvine, Calif. Skyworks is both adopting a defensive posture (i.e., identifying and thwarting attacks) and mapping out an offensive strategy to get systems back up and running in an expedited timeframe. Whether Lewis always intended to split the AFL over this issue is debatable, but at the outset, the CIO presented itself as only a group of unions within the AFL gathered to support industrial unionism, rather than to oppose the AFL itself. Member of the AFL-CIO? A third of the boards of companies within the Fortune 500 today include a former CIO or CTO, and that number continues to increase. Sidney Hillman As IT became critical to business success, not surprisingly the number of tech-related titles in the C-suite grew. To address this issue and build trust, the best CIOs play an active role in educating leaders about technologies and their applications for the business. Staying razor-focused on business benefits and communicating in a language everyone understands is central to successful IT initiatives, whether the project involves state-of-the-art technology like robotic process automation (RPA) or is a bit more mundane, like upgrading an aging data center. The Taft-Hartley Act of 1947 required union leaders to swear that they were not Communists. While still pursuing innovation on a parallel track to support remote work and to improve customer, supplier, and employee engagement, companies across sectors are in the midst of a governance cycle to ensure the wave of pandemic-era digital investments are fully optimized and delivering value for the business. Our guide to the CIO's place in the modern enterprise takes stock of this multifaceted role, including its history, its relation to other IT executive positions in the C-suite, its chief challenges and its future prospects. In the 1940s, 10 percent of public workers and 34 percent of those in the private sector belonged to unions. "The CIO is dead; long live the CIO!" Folk hero and symbol of hope who organized a union of farm workers. When the Texas Typographical Association was founded in April, 1838, it invited all printers in the Republic of Texas to join. Union members (and indeed all working people) are more than "just workers." They are simultaneously members of the community and have a range of untapped potentials as organizers in and outside the workplace. At USPTO, Holcombes IT organization has switched from a project management orientation to product management approach to forge closer ties with internal business stakeholders and to foster IT/business alignment. The stage is set for CIOs both to lead a successful technology transformation and to influence business strategy. Unions have generally grown and then been pushed back at various points since the 1880s. Unions bring in money via members' dues a small percentage of union worker's salaries. A. Philip Randolph IT teams should learn how to enable it in Microsoft Linux admins can use Cockpit to view Linux logs, monitor server performance and manage users. New York CNN Business . William Green Former AFL-CIO president who had a profound effect on world affairs. Joe Hill What today's labor radicals can learn from the socialists who helped build the CIO in the 1930s. The employees' age, race, ethnic background might influence whether work rules are found in the labor agreement. Combining the best of union dues payment software, union member communications software, grievance tracking software - all under a single, modern, web-based system. Unions spend that money in a variety of ways: recruiting new members; providing services, like legal defense, to their existing members; lobbying policy makers; contributing to political campaigns; and more. In 1960 just 5 percent of state, county, and municipal workers were union membersbut by 1966, the figure had jumped to 25 percent. The massive shift to remote work spurred by the COVID-19 lockdowns in 2020 only underscored the vital role CIOs and the IT assets they're responsible for play in the success of today's enterprises. While mainframe use continued, the period from the 1970s to the 1990s marked the use of minicomputers and the advent of PCs. (Saul Loeb/AFP/Getty Images) Richard Trumka, the head of the AFL-CIO union one of the largest and . CIOs are once again walking a tightrope between innovation and operational excellencethis time, buoyed by strong LOB alliances and a lingering pandemic glow. Are the top people in IT really stars in their field? Eloquent and effective advocate for the rights of workers, women and consumers. Washington Area Spark. As one large financial institution set out to build its digital products, the business and technology teams jointly led user listening and feedback panels early and often throughout the development process. In 1949 and 1950, the CIO expelled 11 affiliated unions for having communist ties. This active collaboration ensured that the products and services IT developed were adopted. New technologies have been at the center of trendsfrom mobile-first consumer shopping preferences to the promise of artificial intelligence in critical decision makingthat have reshaped the competitive landscape and disrupted business models. For Anita Klopfenstein, a culture built on service, accountability, and innovation is key in delivering business value from difficult IT journeys. Lane Kirkland Get started by entering your email address below. Its member unions span from the Actors Equity . Pre-pandemic, the CIO role in digital transformation depended on the following factors: A Deloitte global study done in 2018 found that less than 10% of CIOs were getting the company support they felt they needed to lead digital transformation. CIO president who helped transform the industrial union movement into a stable and powerful organization. Functional tasks also consumed a large part of the CIO agenda this year, cited by 84% of survey respondents, with security management (51%), improving IT operations and systems performance (43%), and controlling costs and expense management (29%) among the top imperatives. CIOs remain the go-to resource for navigating technology decisionsmore than half (52%) of IT leaders surveyed this year categorized CIOs as a strategic advisor who proactively identifies business opportunities and makes recommendations while 26% viewed the CIO as a consultant, providing advice and guidance on technology selection. In other words, the potential po. This effort to understand what mattered to each leader established trust, and from each of these discussions it became clear that the business wanted a true partnership with technology and understood what it meant. 29. Peoples World traces its lineage to theDaily Worker newspaper, founded by communists, socialists, union members, and other activists in Chicago in 1924. Existing unions, particularly the American Federation of Labor (AFL . The AFL did include certain industrial unions, such as the United Mine Workers and the Brewery Workers, but the more dogmatic craft unionists still dominated the federation, and used their power to quash drives toward industrial organizing. At large companies, there were data centers to build, networks to protect and critical business applications to maintain. Building on its solid foundation of hybrid cloud, open APIs, and microservices, Synchrony is embracing a product mindset for technology deployment that will transcend multiple retail and commerce partners. Walter Reuther The "2021 Gartner Board of Directors Survey" found that more than two-thirds of boards of directors (69%) accelerated digital business initiatives in the wake of COVID-19 disruptions; about half anticipated changing their organization's business models as a result of the pandemic. It has been pushing for floor . They couldnt tell who was IT or LOB, he quips. Sustained trade union . Both the CIO and the AFL grew rapidly during the Great Depression. The natural cycle swings leave IT leaders grappling with how to strike the right balance between business innovation and operational excellencea major issue for three quarters (76%) of respondents to this years survey. Value generation, business transformation and customer centricity are cited as top priorities of the job by the CIOs and industry watchers Pratt interviewed, along with IT concerns such as cybersecurity and implementing emerging technologies. The IT organization enlists automation wherever possible to streamline the user experience and simplify workflows. Brilliant theorist, tactician and organizer and first head of the A. Philip Randolph Institute. True. For this reason, companies need to be tech forward: technology needs to drive the business. The modern use of the term digital transformation refers to what companies must do today to compete in an environment where the way people work and live is increasingly mediated through digital technologies. The evolution of the CIO job from technology expert to a business strategist with deep technical expertise has arguably been more dramatic than any other C-level role transition. As more companies strive to improve operations and enhance the customer experience, CIOs lead the charge to implement automation initiatives that work now, and strategies to ensure future success. Top CIOs, therefore, develop diverse career paths so that top talent can advance in their own areas of strengthfor example, by letting a top-notch software engineer advance while continuing to code design software rather than forcing her to manage others in order to succeed. Let's break down this period of rapid and extreme change. CIO pickets, Georgia, 1941. See Also The Early YearsTexas' first labor unions organized just few years after the arrival of the Anglo pioneers. At Synchrony, theres a continued push for modernization and an up-leveling of its cybersecurity posture, but not at the expense of its digital-first roadmap, which is all about transforming the customer experience across channels. meeting the challenge of the ever-expanding CIO role. Infighting among union members was minimized, creating a strong organization that still exists today. 90 Broad . And the infrastructure programs we put in place allow us to realize savings that we can reinvest in other areas of innovation.. Do you have a clear view of the talent you need in the next three yearsand a plan to develop it? This wage advantage is known as the "union wage premium." But unions don't just help union workersthey help all workers (Bivens et al. So the team created a program built on rapid test-and-learn cycles to identify what mattered to customers and meet those needs. Between 2010 and 2019, the need for digital transformation marked yet another turning point in the role of the CIO and IT, but not without resistance and hardly overnight. Bayard Rustin This consumerization of IT marked the turning point for CIOs from overseers of centralized computing to overseers of an enterprise's digital business strategy. The AFL leadership, however, treated the CIO as an enemy from the outset, refusing to deal with it and demanding that it dissolve. Subscribe today and get a yearlong print . Established in 1886, the politically conservative AFL included unions of skilled, craft workers, while the CIO founded in 1935 as a breakaway organization from the AFL represented workers . Before understanding the responsibilities of the new CIO, its important to understand the nature of tech transformations themselves. The CIO of a software company established various community-building and knowledge-sharing effortshackathons, dev days, tech spotlights, brown-bag luncheswhere product managers, developers, data engineers, and architects could meet on a weekly basis to share details about their projects and bring up ideas or issues for discussion. While the CIO already understood how to build systems to support financial products, he and his team had limited experience in creating new digital products to sell directly to consumers. "Nationalism," the new issue of Jacobin is out now. These were the Minneapolis Teamsters Strike, the West Coast Longshore Strike, and the Toledo Auto-Lite strike. Trumka, who had led the AFL-CIO as president since 2009, was known for his fiery rhetoric and his harsh attacks on corporate America. Answer (1 of 3): I will answer this in relation to the situation in the USA. The digital CIO has arrived, MIT Sloan CIO Symposium, 2016. LightRocket via Getty Images. Even with this years focus on the fundamentals, LOBs perspective on IT leadership is more in lockstep with the CIOs own take on the role and responsibilities. 2018; Rosenfeld 2014; Western and Rosenfeld 2011).Labor scholars and leaders have long debated how best to reverse labor's flagging . Findings from our 2018 IT strategy survey reveal that companies with top IT organizations are much more likely than others to have the CIO very involved with shaping the business strategy and agenda, and strong performance on core IT tasks enables faster progress against . They focused on the hiring of skilled workers, such as carpenters, lithographers, and railroad engineers, attempting to maintain as much control as possible over the work their members did through enforcement of work rules, zealous defense of their jurisdiction to certain types of work, control over apprenticeship programs, and exclusion of less skilled workers from membership.Craft unionists opposed organizing workers into unions that represented all of the production workers in a particular enterprise. Concerns that CIOs may shed a bit of their pandemic luster should be put to rest by the 2022 State of the CIO findings. 2 Many of the great technology companies, like Yahoo and Microsoft, use their lead customers to help create new products and test them. U.S. Sen. Bernie Sanders on Wednesday announced plans to have the committee he chairs vote next week on whether to subpoena Starbucks CEO Howard Schultz, who so far has refused to provide testimony about the coffee chain's federal labor law violations. Whether or not the union is affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) was also provided as supplemental data. As part of this effort, the war-room team revamped recruitment and onboarding processes by using different talent sources, such as HackerRank and General Assembly, and by updating candidate screenings and interviews with appropriate assessments of technical and other skills, such as coding and collaboration. The percentage of unionized workers, however, declined beginning in the 1950s. Designed specifically for both officers and members alike to leverage the power of today's connected devices to create the best labor union management software package available today. The looming metaverse will certainly bring more business disruption. "You first have to have established a political base for a transition that can be legitimate, that could be recognized by most Haitians as valid," she said. Promoting collaboration across technology teams and between the business and technology is one of the most crucial prerequisites for a successful transformation. 1 directive for CIOs this year was to upgrade IT and data security to reduce corporate risk, cited by a third of survey respondents. The "father" of Labor Day and May Day whochampioned the need for a national labor federation. Driving a transformation around the three vectors we laid out earlier (reimagining the role of technology, reinventing technology delivery, and future-proofing the foundation) starts with a CIO mind-set that both acknowledges the need for transformative change and commits to a multiyear journey. The AFL did respond, and added even more new members. Frances Perkins While part of the CIO's job is to identify and employ emerging technologies to win early advantages for their companies, they must do so in a fashion that won't lock in organizations if things change. Subscribed to {PRACTICE_NAME} email alerts. A number of labor leaders, and in particular John L. Lewis of the Mine Workers, came to the conclusion that their own unions would not survive while the great majority of workers in basic industry remained nonunion. Since 1955 the American Federation of Labor-Congress of Industrial Organization (AFL-CIO) has been the only union federation representing the organized section of the working class in the United States, the most powerful imperialist country of the world. Now, fresh off a pandemic-fueled cycle of accelerated innovation, Holcombe is channeling his vaunted sales skills to drive an upcoming IT agenda centered on foundational areas like optimization, security, and enterprise resiliency. The Taft-Hartley Act of 1947 required union leaders to swear that they were not Communists. Farm Security Administration/Office of War Information Black-and-White Negatives. Do the questions about technology that leaders in the C-suite ask reflect a true understanding of the impact of tech decisions? CIOs need to move quickly. The most effective CIOs ensure this level of collaboration is the norm within IT itself as well. Do leaders in the C-suite have a clear understanding of why a tech transformation is important? On average, a worker covered by a union contract earns 10.2% more in wages than a peer with similar education, occupation, and experience in a nonunionized workplace in the same industry (EPI 2021e). The first major industrial union to be chartered by the CIO, on November 16, 1938, was the United Electrical, Radio and Machine Workers of America, also called the UE.The subsequent explosive growth of the UE was instrumental for the survival in those early days of the CIO. A full technology transformation is not about moving to the cloud or embracing new IT solutions. The union staged Texas' first strike that autumn and won a 25 per cent wage increase. Contact. At many companies, the project requires a wholesale conversion from an analog to a digital business model, and businesses have little choice but to adapt. Recent history has shown that effective CIOs possess the personal skills required to drive large-scale change, such as digital transformation and the adoption of new ways of working. The proponents of industrial unionism, on the other hand, generally believed that craft distinctions may yet be appropriate in certain industries such as construction or printing, but that they were unworkable in industries such as steel or auto production. The 1990s marked the adoption of the modern enterprise resource planning software suites that collected and managed data produced at different levels of the business. The evolution of the CIO job from technology expert to a business strategist with deep technical expertise has arguably been more dramatic than any other C-level role transition. A significant competitive advantage possible to streamline the user experience and simplify workflows the percentage of unionized workers,,! 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