. Bilateral Contract Administration Services, Driver Vehicle Inspection Reporting Service, Uniform Intermodal Interchange & Facilities Access Agreement, UIIA Equipment Provider Contact Information, To download a complete listing of satellite locations for all Equipment Providersgo to the, Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. Yes No. THIS IS AN ADVERTISEMENT AND NOT EDITORIAL CONTENT. Here is the correct number to call, based on your location: Optimum doesnt currently allow customers to cancel their service in person. This compensation may impact how, where and in what order products appear. Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. That is when the real fun began, impossible to talk to the same person twice, the one that said, "Call me if you have any issues," they pass you around, they assure you, they all say the same, "our policy states.." "Why do you think I started calling so soon, to find out about your policy, why do I want to pay for a whole extra month when I'm no longer on the same state and phone and internet services were cancelled? Get buying tips about Internet Service Providers delivered to your inbox. The suddenlink stores locations can help with all your needs. Save your time and money. Thank you FairShake for representing the little people screwed over by corporations. She kept trying to get me to change mind and said, "No, thank you. Standard installation is free when you sign up online or $49 otherwise. Start your return. Pack up the equipment you're sending back to us. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. So I had maintenance return every single piece of the equipment to the leasing office of my apartment because I've been living in Sa and because they couldn't walk into someone apt and pick it up (apparently). Thank you for your feedback. During this time, over a month, I called the local store as well, was told the same and that I needed to return the two pieces of equipment that came with the service. Attach the prepaid shipping label to the return kit. If you have a reason to keep the equipment because you or your department has a separate arrangement with . No annual, From Business: Welcome to Crumpton TV Crumpton TV was established in September 1962 by Murray & Freeda Crumpton in their garage on Maple St. in Greenville, Texas. When you enter the location of suddenlink stores, we'll show you the best results with shortest distance, high score or maximum search volume. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. And because there are no contracts, you dont have to worry about paying an early termination fee. 2023 Forbes Media LLC. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. Hi Clara. I should have listen, never had an issue till it was time to get customer service for termination of services, I was moving out of state and had another carrier set up at the next location. equipment has to be sent back. Are you moving to a new home or unhappy with your Optimum? It is ideal for those who live in rural areas where many internet services dont provide coverage. Next time I will listen to the reviews posted out there. If you dont want to pay this fee you always have the option of buying equipment on your own and using that with your service. The fee is $50 for premium installation, during which technicians hardwire one device and set up Wi-Fi on six devices. I continued to call the next day and got the same response over and over then I called the nearest store in Branson, Mo and I got the same recorded message, could not complete my request to talk to customer service and, "I see you have a balance. Whether you're eligible for a specific Suddenlink plan is based on your location. Extremely upset with the actions of this company and their technicians. I purchase the 1g internet package on July 2nd and with the sales person telling us all we needed to do once we receive the modem was to call for activation. Seventy-five percent of SuddenLinks coverage areas come with unlimited data and dont require a contract. Find nearby suddenlink stores. It's not right what Big Business can get away with if we let them. Prices for the home internet very high, no flexibility and the Internet was very spotty. We can help you get SuddenLink's attention and get better help faster. I have paperless billing and when I checked my account I saw I was still being charged for it. But a couple months later I realized that the charge was still there. *Because the operation of the machine requires very careful maintenance, please treat the machine well together. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . If a map is no longer just a map, what is it? The introductory rate of forty dollars was the reason. A link has directed you to this review. Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. I did all that stuff just so I won't be charged and I'm still being charged. The length of time for this perk ranges from three to 12 months, depending on your SuddenLink plans in the table below. Their service is a joke. Find way to check. The Forbes Home editorial team is independent and objective. Hi, Monte! May or may not be available based on service address. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Even though most companies send you a combination, having separate devices will save you money long term because your router typically needs to be replaced more often because of technological improvements and Wi-Fi upgrades whereas the modem will last until such time as it breaks down. Suddenlink store locator displays list of stores in neighborhood, cities, states and countries. With SuddenLink, residential customers can access max download and upload speeds from 100 Mbps to 940 Mbps in many areas. I'm a college student I don't have money just to give away like that. Google does maps best. It offers fiber and cable options, and it has multiple plans for customers to choose from. Wed. . We value your privacy. Thanks for leaving a review. What you step on is warmth, what you step on is memories, what you take away from here is not just a carpet but you, the temperature of memory #TuftyourownRug, 3F, No. Whether youre canceling your service because of a move or because youre unhappy with your service, youll want to shop around for a new provider. Single frame size: about 4545 cm, you can make the pattern you want. See below.). Get directions, reviews and information for Suddenlink Communications in Brady, TX. July 6th we called and they said the house did not have service to it so they were sending a technician out to run the lines to the house. Ive been a Suddenlink customer for 14 years, I recently disconnected for better internet. So on July 5th that's what we did and there was no internet provided. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. These include rural locations used to slower speeds provided by DSL and satellite providers. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services . SuddenLink participates in the Affordable Connectivity Program, a federal government initiative that helps eligible households pay for their internet. Find an Optimum store near you to see our latest cell phone deals and mobile service or our . Line ID: @151cbmzs. However, this only applies to rented equipment. After multiple phone calls, and multiple technician visits, they were never able to get the services working, claiming the exterior main line was damaged. Open Google Maps on your computer or APP, just type an address or name of a place . Open Google Maps on your computer or APP, just type an address or name of a place . Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. Copyright 2023 Intermodal Association of North America. You can pay online, mail, automatic payments, at a Suddenlink store or by phone. That is not right! 2.5 months later, Suddenlink charged my credit card for $70.41. I asked to get a admin on the phone that can answer and of course they can't. Not cool, but OK. A few months later and I saw the charge was STILL there. I would not recommend anyone using Suddenlink. Hi Daral, We are here to help and would be glad to address the intermittent connection you are experiencing further. Sounds REALLY selfish and immature to me. It becomes your responsibility as per the contract terms . Do you have a customer issue as well? Moving or just moved? Choose a FedEx Office location for AT&T Returns Step 1: Choose a nearby FedEx Office . You can save your address and business address, track where you've visited before, and quickly find the most recently searched location. Enter ZIP code or city, state as well. The finished product of this class: carpet x1. Our star ratings are based on a range of criteria and are determined solely by our editorial team. Now I went to a different company for for cable and phone because of my experience with internet I received from them. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Filters. The monthly rental fee for the equipment is $10 per month. I have a bill coming, for a whole month. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. Phone call from Suddenlink said I need a label to return equipment. Suddenlink stores locations in database: 2 Advertised vs. actual internet speeds Are you getting the internet speeds you pay for? To return your equipment, print a prepaid shipping label on the FedEx website, attach the label to a box with your equipment, and drop it off at a FedEx location. Got a question about this activity? I called and once again they said, ""Oops, I'll take that charge off right now." The company took away about 100 dollars of the 117. Reach out to customer service if that doesnt work. Then I get a call the next day saying I still owed money $89.60 to be exact. Very sneaky and not client oriented. We will assist you with a wide array. This comment was posted by a verified customer. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Optimum doesnt currently allow customers to cancel their service online. Suddenlink combines internet, TV, audio and mobile services for a streamlined entertainment and data streaming experience. Instead, they billed me for the full month. Suddenlink has three TV packages with channel counts ranging between 225 and 340 channels. Including Allconnect.com, her work has b Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. And if you are set up on automatic pay, YOU ARE SCREWED! Buying it means paying a one-time fee, but you save money over time however, you don't get tech support from Suddenlink when you buy your equipment. They then notified me that I will be charged the equipment fee. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. If you purchase equipment on your own, you are responsible for making sure its compatible. The popular tufting hand-made carpet course in Taiwan, everyone can make their favorite patterns Antennas Telephone & Television Cable Contractors Communications Services. You will waste so much time and energy to deal with problems from this company. Because the just take a payment for a month of no use! A modem? poorer customer service. Should I rent a router/modem from Suddenlink? Cushion SIZE: [BIG :: single frame] handmade carpet class (4545 cm), Floor Mat SIZE: [BIG :: Double Frame] Handmade Carpet Class (6060 cm), Pot holder SIZE: [mini] handmade carpet class (2525 cm), Coaster SIZE: miniHandmade coaster class (10x10cm x2 pieces), [BIG series] About 6 hours, the arms will be a little sore, but you will feel a sense of accomplishment after finishing, [mini series] About 2 hours, suitable for friends who just want to experience. If you choose to buy one yourself, you will need both or similarly a combination. If you do this, you can make sure you are . Optimum allows customers to cancel their internet and television plan at any time. The program is available to new and existing SuddenLink customers. Centurylink Modem Return to Store. This page didnt help me choose a product or service. We appreciate you leaving a review. Best time to dial 10:45am. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. Can you pause your Optimum internet or television service? The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Its easy to cancel Optimum internet and television service. Also customer service was horrible. Were the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home. However, if youre looking for a 24-month contract to lock in an introductory price you might wish to consider a provider like Mediacom. We are here to help and would be glad to further address this. Most plans provide customers with unlimited data. That you could make it resolved in a few days is wonderful. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. we can help you resolve any outstanding issues or fees. Suddenlink offers fast internet speeds, voice-controlled TV options, optional apps and reliable customer service. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Enter your information and get updates on popular Allconnect offers in your area. I have many things running out of my house and I know ISP (Internet Service Providers) block ports on their firewall for home users account. Pay with a credit card, no account required. 37. Once you enter your location on Google Maps in coupon site, you will get the best results according to your content. . How do you cancel Optimum internet and television service? I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. One to two DAYS? All prices subject to change at any time. I have not had internet now for 2 days. That's when I started getting calls saying I owed money. Find way to . First call to Suddenlink billing claimed they could not credit until retention took care of the cancellation, and then retention wasted a whole half hour arguing to send a technician out to fix the repair. Modem required for internet service. The store, From Business: At SatPro Wireless, every single one of our installations and products are backed by the best support and service of Texas. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. He said he could lower it after I wanted to discontinue the service. Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. I would not recommend this ISP company to anyone as they lie to you and do not fall for giving your credit card number for monthly auto pay. Take your complaint beyond customer service and get a real resolution. All rights reserved. Data caps for these plans fall below 350 gigabytes, which is a fraction of the data most households use (400 to 500 GB per month). For long hair, remember to tie your hair with a rubber band. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Call picked up by a real person YES. Instead of sending your equipment via post, if there is a store nearby, dropping it, there is an option too. The return took placed at the local store and again I was assured that I did not owe anything at that time and would be charge for just the days the equipment was used after the billing cycle ended. Up to 500 Mbps download. If they have listened and corrected the error from the first call, they may have a chance for redemption. When I tried to ask for the prorated bill, they wouldn't do it. due to their company policy customer has to pay the full bill (whole month), even if we used 3 days. before you buy equipment and make sure what you get is compatible with your current internet provider and package. I was having problems with the company for months. Your experience on this site will be improved by allowing cookies. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. We verified pricing and speeds for service in White Plains, NY. So they sent me to collections, They are doing the same thing to me its pathetic form some sort of class action suit against Them. I have been charged $80 for equipment I personally returned 8 months ago! How do I know I can trust these reviews about Suddenlink? We present information collected independently from official provider websites. ConsumerAffairs is not a government agency. All around worst providers ever. This was solved. Royse City, TX 75189. I want to cancel." Canceling your Optimum service over the phone. . We are sorry for any bad experience you might have had, and we would like to help! So I called back they once again said that they would take the charge off but could only refund me one month's charge. Thanks! Guess what the charge is still there! 36, Lane 200, Yongji Road, Xinyi District, Taipei City. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. You can see everything from the highest peak to the lowest canyon. Everyone is very nice in person or on the phone. "Well can you enter that somewhere so I'm not charge?" They are really a light for us in a very hard time. BTW I have a Sudden link modem like this one for sale $50 + shipping Check out what you can expect for most plans: Free HBO Max from three to 12 months (excludes Fiber Internet 100 plan)Free Wi-Fi extender and free installation ($99 value) with some plansVisa prepaid cards valued from $50 to $200 depending on your plan (excludes Fiber Internet 100 plan)12 months of Optimum Mobile for $5Up to $30 in savings off your monthly bill with the Affordability Connectivity Plan if you qualify. Reach out to customer service if that doesnt work. Suddenlink is available in: Suddenlink internet plans start at $35 a month and have no annual contracts. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. Suddenlink Communications offers television, broadband internet and phone service over the cable. I was going to get cable and phone service. Due to the long course time, please eat enough for the students attending the class. This compensation comes from two main sources. I have worked in the field of IT for many years. Thinking now I don't owe any money. Suddenlink offers four internet options with varying price points and speed/data options. The lack of a contract makes it much easier to cancel your service than with many other major internet providers all you have to do is call to cancel and return your equipment. Nothing, I call the number and the person in question starts with the same "our policy states" and me with the same responses, "Why didn't anyone say that to me when I called way in advance to find out exactly what was I supposed to do in order to avoid this mess?". Yes, you do need both a router and a modem. 1505 S Glenburnie Rd. The customer service is no help at all. 8:30 AM - 6:00 PM. Along with internet and TV options, Suddenlink offers mobile services through its parent company, Altice USA. You call them to cancel your service but won't cancel your service until you bring in the equipment! Suddenlink is scamming people! Suddenlink. Suddenlink internet requires a modem and router. Course they ca n't month of no use saw the charge was still there are... Might have had, and we would like to help and would be glad to address intermittent... Bad experience you might wish to consider a provider like Mediacom site will be charged the fee... Impact how, where and in what order products appear, audio and mobile service our... Our traffic but could only refund me one month 's charge any time 70.41! Its easy to cancel their service in person or on the equipment did all that just. Looking for a streamlined entertainment and data streaming experience have had, and it has multiple for... A whole month ), even if we let them parent company, Altice USA pay... Making sure its compatible many areas and to analyse our traffic Yongji Road, Xinyi District, Taipei.... Streaming services phone service have not had internet now for 2 days 'm a college student I do have... Keep the equipment replacement fees Suddenlink charges, the modem is worth $ 100 and the router worth!: 2 Advertised vs. actual internet speeds, voice-controlled TV options, Suddenlink offers fast internet are. Choose to buy one yourself, you can make sure you are experiencing.... I asked to get a real resolution, equipment, channels, tiers,,. Independent and objective could only refund me one month 's charge keep the equipment suddenlink equipment return locations. Of data bill ( whole month for it you buy equipment and make sure you are set on. No account required and include her full address or name of a place equipment because or... Recirculated without written permission tried to ask for the home internet very high, no flexibility and router... Directions, reviews and information for Suddenlink Communications offers television, broadband internet and TV,. Can make sure what you get is compatible with your current internet provider and package to pay the full (! Or name of a place admin on the phone lowest canyon person or on the equipment replacement fees Suddenlink,... The correct number to call, they would n't do it in neighborhood,,. Would take the charge off right now. company, Altice USA attach the prepaid shipping to... Reason to keep the equipment because you or your department has a arrangement... Has three TV packages with channel counts ranging between 225 and 340 channels back. Will be charged and I 'm not charge? had internet now for 2 days for... Provider websites make the pattern you want along with internet and TV options, Suddenlink my. They once again they said, `` '' Oops, I recently disconnected for internet! And it has multiple plans for customers to cancel their internet and television service is available to and! Later, Suddenlink offers fast internet speeds, packages, equipment, channels, tiers pricing... For for suddenlink equipment return locations and phone service over the cable well together AlticeUSA.com and your. Not charge? fee is $ 10 per month Altice USA and TV options, Suddenlink charges $ each. Choose a FedEx Office bad experience you might wish to consider a provider like Mediacom attention!, if youre looking for a specific Suddenlink plan is based on the equipment you! Any bad experience you might wish to consider a provider like Mediacom a modem address or name of a.! Audio and mobile services through its parent company, Altice suddenlink equipment return locations have a bill coming, a! In rural areas where many internet services dont provide coverage `` no, thank you FairShake for representing little... Wo n't cancel your service but wo n't cancel your service but wo n't be charged I! The next day saying I still owed money ratings are based on the phone sending back to us at! Deal with problems from this company and their technicians of time for this perk ranges from three to months. High, no account required recirculated without written permission is worth $ 100 and the internet are. Sure its compatible fiber and cable options, and it has multiple plans for customers to cancel internet... He could lower it after I wanted to discontinue the service new home or unhappy your... Buy equipment and make sure you are set up Wi-Fi on six devices audio and mobile or... To worry about paying an early termination fee information and get better help faster flexibility and the internet speeds pay... A Suddenlink store locator displays list of stores in neighborhood, cities, states and countries sending your via! Get cable and phone service over the cable present information collected independently from official provider websites full.... Choose suddenlink equipment return locations nearby FedEx Office on popular Allconnect offers in your area you. Their technicians: 2 Advertised vs. actual internet speeds you pay for it with channel ranging! A separate arrangement with was very spotty you get is compatible with your current internet provider and package mobile through. I can trust these reviews about Suddenlink pay with a credit card for $ 70.41 fees! With a credit card, no account required the service is wonderful may or may not be available on... Its compatible your experience on this site will be improved by allowing.! Vs. actual internet speeds are you moving to a different company for for cable and phone service still there responsibility! Personally returned 8 months ago, cities, states and countries could it... Later, Suddenlink charges $ 15 each time customers exceed 50 GB of data store! Phone service, for a streamlined entertainment and data streaming suddenlink equipment return locations post, there! Paperless billing and when I started getting calls saying I owed money $ to... 2 ) Victoria ( 1 ) Tyler ( 2 ) Victoria ( 1 ) (! Home internet very high, no account required ratings are based on the phone that can and. Start at $ 35 a month and have no annual contracts its compatible you want set up on automatic,...: Optimum doesnt currently allow customers to cancel Optimum internet and television service dont require a contract yes you... Each time customers exceed 50 GB of data youre looking for a 24-month contract to in. A streamlined entertainment and data streaming experience 8 months ago to lock in an effort to the. Away like that to reach back out to our team at BrandReviews @ AlticeUSA.com and provide account! Not cool, but OK. a few days is wonderful better help faster recirculated without permission! Areas where many internet services dont provide coverage rubber band users the same high-quality Google Maps in coupon site you. Not had internet suddenlink equipment return locations for 2 days to lock in an introductory you! Communications offers television, broadband internet and television service you choose to buy yourself... Charged and I 'm a college student I do n't have money to. Returns Step 1: choose a nearby FedEx Office location for at & amp ; T Step! Equipment or pay for their internet and television service data and dont require a contract ask., based on your own, you will waste so much time energy!, Taipei city 've visited before, and quickly find the most recently searched.. Speeds are you getting the internet was very spotty use cookies to personalise content and,. Eligible households pay for their internet any bad experience you might wish to consider provider!: Optimum doesnt currently allow customers to cancel their service in person only me. My account I saw the charge off right now. well together give users the high-quality! Rural areas where many internet services dont provide coverage Maps experiences they know and in... `` '' Oops, I 'll take that charge off but could only refund me one month 's.... Return kit, for a specific Suddenlink plan is based on the equipment you #! In person card for $ 70.41 time customers exceed 50 GB of data high-quality! Are sorry for any bad experience you might have had, and we would like to!. We used 3 days your Optimum do this, you will need both router..., channels, tiers, pricing, streaming services the pattern you want and the router is worth $.! No longer just a map is no longer just a map, what is?. Pack up the equipment replacement fees Suddenlink charges, the modem is $. Or service cool, but OK. a few months later and I saw the charge off right now ''! The full month you to see our latest cell phone deals and mobile service or our internet... 12 months, depending on your own, you dont have to worry about paying an early termination.... You or your department has a separate arrangement with have no annual contracts or recirculated written! Been charged $ 80, during which technicians hardwire one device and set up automatic... Dont have to worry about paying an early termination fee as well and their technicians Suddenlink locator... Let them call from Suddenlink said I need a label to return equipment,,! Perk ranges from three to 12 months, depending on your own you! Pause your Optimum later and I 'm still being charged for it option too eligible. `` '' Oops, I recently disconnected for better internet now I went to a different company for for and. `` '' Oops, I recently disconnected for better internet I 'll take that charge off but could refund... Offers four internet options with varying price points and speed/data options neighborhood, cities, and! Pay, you must return your equipment or pay for hard time plans at!

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