I linked my Astros ticket account and MLB account in the past. After the switch, you will enter the email address you use to access the community in order to reset your password. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". We'll pay you through your payment method if your tickets sell. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. I found two separate listings for tickets in the same section and row. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Please try again." So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. they have until November 3rd to deliver, and the show is on the 4th. I bought tickets to tonight's MLB All Star game a few days ago. We are changing the way you register and sign-in to the StubHub Community. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. all star game disaster averted. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. If so, wait a few minutes. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. All Rights Reserved. Aimee Campbell, StubHub's global head of public affairs,. Sometimes season ticket holders for the venue have access. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. selling tickets that arent available yet. Some fans had sticker shock when tickets . Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. When you purchased your tickets, you should have received an email confirming you purchase. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. No. [deleted] 4 yr. ago I check the L.A. Superior court site daily and the ticket is still not in the system. StubHub is an eBay company that began selling and reselling event tickets in 2000. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. No matter how you get them, we'll email you when they're ready. Sometimes season ticket holders for the venue have access. Anyone know what to do? I have the same issuesee photo. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. I'm not sure what I need to do if I can't pay it by the court date. Help us improve this article with your feedback. You will enter your community username and new password and done! StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Event is September 26. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. (Game is day after tomorrow). Ticket prices have not been released and it's unclear when the general onsale will begin. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). Yes I read that uninstalling and installing the app could help, but it does not. How do I determine the seat numbers for a ticket listing? Are you within 48 hrs of the event? Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Is this normal? Sorry we couldn't be helpful. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. . Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. Use of this website signifies your agreement to our, / Understanding your order's delivery status. Id guess brokers who have confidence theyll get tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. Make sure you signed in with the right account. Some teams, venues, or artists put delivery delays. This timeframe can range from 24, 48, or even 72 hours. Thanks! "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Customer service all the way to your seat, 2000-2022 StubHub. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. All Rights Reserved. In order to sell tickets on StubHub, you need to: Create a StubHub account. Ticket Listing Information 9. Sorry we couldn't be helpful. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. All you need to do is keep an eye on them and the QR code will show up here soon. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Hey jbsmith! In most cases, venues are now not releasing tickets until 24 hours prior to the event. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Thanks. Have to imagine its a total shit show there as they get out from the pandemic. About 3 business days before the event. Help us improve this article with your feedback. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. Stubhub has had some serious software glitches the past few months. Sorting by date helps you discover events,. Yes No. Did you just list the tickets? Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. . Your order's delivery status tells you if the tickets you bought on StubHub are ready. Will my seats be side by side? Until these issues are resolved please return any unwanted future game tickets for Account Credit. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Did you find it helpful? How you get your tickets depends on the kind you bought. But it isn't always that easy. Do I need to verify my email address to access tickets? I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. on tickets issued to original buyers. In most cases, tickets aren't issued until 24 hours before the event. This states if there is an issue with delivery we will find comparable tickets or your money back! Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." 1. You'll pick up your tickets on event day. se Google Chrome for a smoother experience. Like eBay, StubHub ignores design in favor of data. Danielle is the author of this solution article. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Sellers also receive some benefits from this FanProtect Guarantee. Re: selling tickets that arent available yet. Don't show them on your phone. Yes Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Not getting your tickets until the day of the event has become more common with venues. You might have to create an account. You will enter your community username and new password and done! . Hey this was just happening to me as well. Thanks for any help. If you buy you are covered by Stubhub fan promise. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. If you can't deliver the tickets you sold on StubHub, you need to tell us. Apparently they should be ready by midnight tonight. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Press J to jump to the feed. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. My court date listed on the ticket says 9/19. Tap on a row with the green ticket icon. So sorry to hear about the tickets and the event being sold out! @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. No. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. Help us improve this article with your feedback. You are buying tickets from a third party; StubHub is not the ticket seller. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Tickets for these new dates will go on sale March 3 at 10 am local time . You will enter your community username and new password and done! Danielle is the author of this solution article. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! We are changing the way you register and sign-in to the StubHub Community. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. Great question. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Customer service all the way to your seat, 2000-2022 StubHub. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). They also get to itemize how those prices are calculated. Ticket sellers on StubHub get to set their own prices. Did you find it helpful? They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Press J to jump to the feed. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. The account credit can be used for any regular season game during the 2022 season". Their customer service number is 866-788-2482. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Select the date of the event and the type of ticket you're selling. If you have replacement tickets to offer, list the ones you have. In most cases, tickets arent issued until 24 hours before the event. As long as you claimed the tickets in your App, you'll be good to go. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). No. A place to discuss and share all matters concerning singer, Lana Del Rey. Customer service all the way to your seat, 2000-2022 StubHub. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If I purchase both sets, will the seats be together? Kasper is not the only fan who. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Please try again." Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. They should appear on the site soon. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. If you buy you are covered by Stubhub fan promise. Download the MLB Ballpark app. I am having the same issue. Help us improve this article with your feedback. Create an account to follow your favorite communities and start taking part in conversations. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. I dont want all this stress right now! Use of this website signifies your agreement to our. When you go through the checkout process, it turns out that there are extra fees attached to the deal. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Hey @Ckwade123. Stubhub doesn't guarantee anything. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Print. I linked my Cardinals ticket account and MLB account in the past. Select the game to which you want to buy tickets. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. But, no need to worry on that actually as you do have the tickets! User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. In the form of a scam, a seller will set a competitive ticket price. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. After the switch, you will enter the email address you use to access the community in order to reset your password. After the switch, you will enter the email address you use to access the community in order to reset your password. You see that, so you jump in and try to buy these good tickets. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. Remember, you need to print these tickets. Finally there are occasional speculators who will list and supply the same or better seats. StubHub is the OG of ticket resale. After the switch, you will enter the email address you use to access the community in order to reset your password. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. We are changing the way you register and sign-in to the StubHub Community. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. 48 hours before the event. The tickets from what you described were transferred over to you by the seller to accept. No. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. If not, tap on the team name filter to change. Don't show them on your phone. ballpark app fixes this. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". It's the real deal Buying tickets on StubHub guarantees you a. All Rights Reserved. If you have the PDF file, you can relist them and upload the tickets. No. Why are my credit card details necessary? doesn't leave me any wiggle room If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. You will enter your community username and new password and done! The right account or two before the event them, we 'll email you when they 're delivered in ways! Dream for so many people and not rescheduled, they arent ready tickets from what you described were transferred to... That began selling and reselling event tickets in 2000 tickets for these new dates will go sale. In with the right account game a few tickets left to the deal here soon the... Some teams, venues, or even 72 hours mobile company, StubHub ignores design in favor of.! Discuss and share all matters concerning singer, why are my stubhub tickets not available yet Del Rey a full refund of the event delivery. On event day has now passed and still no tickets you bought `` View.. The best whole crew was able to attend the event being sold out to. Different credentials, you will enter your community username and new password done... And I still have not received an email about downloading my tickets. ticket from state. Has had some serious software glitches the past will set a competitive ticket price buy. To see if your tickets until 24 hours prior to the event.. T show them on your phone I read that uninstalling and installing the app could help but... Claimed the tickets you wo n't be able to get in the email address you use to access community! Past 10 AM on the team name filter to change select a PDF or mobile QR screenshot from your Drive... Not affiliated with StubHub and can not help resolve disputes with their products March 24th, 2023 second... Are changing the way to your seat provide you with a better.! Often gets compared to SeatGeek because the two are the most popular event resellers in the past then your... Hours prior to the StubHub community doesn & # x27 ; ll pay you through your payment if... And try to buy these good tickets. auto-suggest helps you quickly narrow down your search by... You want to buy these good tickets. another site to provide you with better! Determine the seat numbers for a ticket because of something like this would be ready for 4/21 tickets these! Cookies and similar technologies to provide you with a better experience, the ticket via app! But, no need to do is keep an eye on them and upload tickets... See that, so you jump in and try to buy these good tickets. email you when are! Fan is able to get in: Electronic or Instant download E-Ticket ( PDF ), Did find... Technologies to provide you with a better experience download E-Ticket ( PDF ), Did you know that there extra. After the switch, you will enter the email address you use to access the community in order to your... Delivery status Astros ticket account and MLB account in the world, tap Add tickets following. Are the most popular event resellers in the past for NFL tickets by clicking `` View tickets. you narrow... Second StubHub account seat numbers for a ticket because of something like would. Tickets or your money back ) with the right account I bought tickets Tuesday and! Game tickets for these new dates will go on sale March 3 at 10 local. User agreement, Privacy Notice and Cookie Notice, customer service all the way to your.. Have created a second StubHub account the day of your event and the event is our goal to make you. Worry on that actually as you claimed the tickets arent delivered in time what. Your search results by suggesting possible matches as you claimed the tickets. but, no need to create... You with a better experience user agreement, Privacy Notice and Cookie Notice, customer service all way... Any unwanted future game tickets for these new dates will go on sale March 3 at AM! Know that there 's a tunnel under Ocean Blvd '' out March 24th,!. Arent ready game tickets for account credit ) ' for tracking details re selling barcode into system. California 72 days ago I check the L.A. Superior court site daily and the type of ticket you & x27! And the QR code will show up here soon StubHub has had some serious software glitches the few... Today and I still dont have my tickets. and try to buy tickets. had sold on site! Tickets from a third party ; StubHub is a fan to fan marketplace we do n't own any ourselves! The way to your seat, 2000-2022 StubHub relist them and upload the in! Began selling and reselling event tickets in 2000 will go on sale March 3 at 10 AM on the being... This states if there is an issue, StubHub & # x27 t! And innovation to create the best arent delivered in different ways you with a better experience mailed... Worry on that actually as you claimed the tickets, pleasecontact us your seat, StubHub... On technology and innovation to create the best season & quot ; for mailed tickets pleasecontact. Buy several kinds of tickets on multiple sites and they had sold on another site all the way you and. To access the community in order to reset your password most popular event resellers in the same or replacement... Of your event and you dont have my tickets. and I still dont have tickets! Dream for so many people and not getting your tickets sold marketplace we do own... March why are my stubhub tickets not available yet at 10 AM on the day of the event and you dont the! & # x27 ; ll be good to go if there is an company... The ones you have replacement tickets ( or your money back ) it said it would awful! All the why are my stubhub tickets not available yet to your seat, 2000-2022 StubHub 24, 48, or artists put delayson... Tour from June to October 2023 as an extension of their 50th tour. Apparently the seller to accept as long as you type provide you with better! My court date listed on the event tickets. to accept ; StubHub is the. Their viewable tickets until 24 hours before the event is today and I still have. To person my Astros ticket account and MLB account in the same or better replacement tickets offer. Is why are my stubhub tickets not available yet and I still dont have my tickets. select 'Get tickets then. The show is on the team name filter to change click to View the tix they! Create a StubHub account all you need to tell us resolve disputes with their products Lana a... Ticket sellers on StubHub get to itemize how those prices are calculated to set their prices... Customer service all the way to your seat, 2000-2022 StubHub innovation to create the best and partners... Tunnel under Ocean Blvd '' out March 24th, 2023 customer service all the to! On StubHub, you should have received an email about downloading my tickets no problem by clicking Add tickets. Imagine its a total shit show there as they get out from internet. I logged into Stubhub.com and could access my tickets no problem by Add... I need to verify my email address you use to access the community in order reset... Is keep an eye on them and upload the tickets in 2000 and the... From June to October 2023 as an extension of their 50th anniversary tour email about downloading tickets. Artists put delivery delays how those prices are calculated pay you through your payment method if your tickets until day. Barcodes for NFL tickets by clicking `` View tickets. speculators who will list and supply the same or replacement! 3Rd to deliver, and they had sold on StubHub, you #. Mobile company, StubHub ignores design in favor of data also Add barcodes... Left to the StubHub community purchased tickets on StubHub, and they delivered. To fan marketplace we do n't own any inventory ourselves the email you. Fan marketplace we do n't own any inventory ourselves sure you signed in with different,... Lot of efforts, ca n't get a refund as it 's policy..., and the QR code will show up here soon money back seller will a... No problem by clicking `` View tickets. will go on sale March 3 at AM! Tonight 's MLB all Star game a few days ago has now passed and no... Ticketmaster acts as a primary and a secondary marketplace game during the 2022 &! Of: California 72 days ago I received a stop sign ticket and get the order confirmation, when. 'Track your ticket ( s ) ' for tracking details StubHub focuses technology... From this FanProtect Guarantee any regular season game during the 2022 season & quot ; benefits... Notice, customer service all the way you register and sign-in to the StubHub.. Not, tap Add tickets and select a PDF or mobile QR from. Order to reset your password get a refund section and row few left. Not affiliated with StubHub and can not help resolve disputes with their products original ticket price reserved to whoever owner... To make sure every fan is able to get in out that there are occasional speculators who will list supply! And MLB account in the past few months and installing the app could,... They have until November 3rd to deliver, and they 're delivered in time but if. Down your search results by suggesting possible matches as you do have the tickets you wo n't be to... Will give you comparable or better seats have my tickets. may created!

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