Super helpful and kind. Why don't you make it mandatory on first place on your website? We encourage you to write to us via mail [emailprotected] if you experience any problems or see offensive content for us to ensure the high housing-ad quality on our website. Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. Anyone can write a Trustpilot review. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. Research shows that 67% of customers say their standard for good customer experiences are higher than ever. Popular searches. At Rentola, we facilitate the contact . Reply from Rentola.it. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. 2. Were sorry you arent satisfied with our service. The customer service job They have been unable to resolve the issue. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! We also ensure all reviews are published without moderation. Thank you for your review. 27,321 available rentals. At Rentola, we facilitate the contact . You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. 1. When an ad is created, it is recorded in our database, where it is reviewed before it is published for potential tenants. Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. Always use positive language. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Hello Michaela,Thank you for your review. Looking forward to your cooperation. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. 3 days ago. Rentola also reserves the right to remove content that is deemed to be in violation of our advertising rules, to the detriment of Rentolas goodwill or otherwise inappropriate to the portal's other users. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. 4.6 !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Find out how we combat fake reviews. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. +27,321 rental homes Price comparison 10.00-16.00 customer support. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Rentola confirmed that my subscription was cancelled and made an exception to help me. We do the work for you - while you can relax. Happened to me just like many others here. Naomi from the customer service department was very helpful and accommodating to my needs. Mary responded promptly and provided us with clear and very helpful information. Should you need any help, feel free to get in touch with our customer service. We therefore reserve the right, without notice, to change current terms and prices. Some customer service definitions can be broader. Thank god it was on my revolut and I top it up as I use it. Use the search box at the top, enter the area you want to live in, and tap Search. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. Ive emailed your services 3 times already and no one has got back to me. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. Find rental - free. It's a very bad website sbd worse customer service. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. 2,414 available rentals. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. No email or notification given and i only realised when i reviewed my bank statement. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . Moving out for the first time? Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. When the subscription is unsubscribed, it will not be charged further until it is reactivated or a new one is created. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. IBAN: DK2820000729357243 By purchasing Rentola's services, you have a 14-day right of cancellation if the purchased product is not used. It was resolved quickly and smoothly So greatful! While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. Find . I recently subscribed to rentola and forgot to unsubscribe and ended up getting charged. Rentola.ie. Find out how we combat fake reviews. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. Kindly do something. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Even though I unsubscribed they still took out 39 Twice. Then you've come to the right place. It goes against our guidelines to offer incentives for reviews. No wonder all the listings stay on there, who can afford 20 to just go view a place? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Check out what 295 people have written so far, and share your own experience. Are you looking for your new rental property? Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Retention correlates to customer satisfaction 4. There could be multiple reasons as to why you're having trouble cancelling your subscription. Aug 18, 2022. Best, DavidRentola.com. . You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. Rentola is one of the smartest housing portals in the market. Then you've come to the right place. A really nice gesture which surprised me, as I have not experienced anything alike before, was that when I accidentally forgot to unsubscribe, a kind service worker by the name Adis assisted us and cancelled the fee for us. How can we help you today? Should you need any help, feel free to get in touch with our customer service. How can we help you today? And while there are thousands of negative customer service stories on the web, there are very few positive stories. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. Use the search box at the top, enter the area you want to live in, and tap Search. You can close your Rentola account at any time without further notice. +2,414 rental homes Price comparison 10.00-16.00 customer support. Date of experience: 15 February 2023. Recently I had signed up for a premium subscription package which I could not afford. in order to display a list of homes fitting accurately with your research criteria. You can unsubscribe at any time. The customer service journey is different for everyone. Companies can ask for reviews via automatic invitations. 2023 Trustpilot, Inc. All rights reserved. Please contact us at info@rentola.ie so our customer service can assist you in the matter. Adis was very helpful in resolving my problem. By reporting a property ad you help yourself, the other customers and us. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. Eve Lynn. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. But she replied me within minutes and provided me with screenshots and a deletion of the account. DL. Apartments and houses for rent. Apartments and houses for rent. Search. I need a house in killeagh co cork. We will send messages to you via the email address you specify. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. However, this was just to trick me into a subscription that after 1 month would charge me 40 per month! I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. . So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. Reply from Rentola.com - Making property search smarter. Employees offer this service by attending to a customer's needs, answering questions, displaying professionalism and helping them buy or understand the company's products or services. Email. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. I living with my son in redbarn cottages youghal. Hello Paulpablo,Thank you for taking the time to write us your feedback. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. When creating a user and making a purchase, the purchased product is put into service. Most customer service phrases have the goal of making the customer feel understood. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . Worst experience of my life.. Hello, Thank you for taking the time to write us your feedback. Copy, modify, or distribute other people's Content. Bypass measures used to prevent or restrict access to our services. We do the work for you - while you relax. We guide you before, during and after your relocation. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. Awful. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Read 1 more review about Rentola.ie - Making property search smarter. Rentola. . :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. Do you agree with Rentola.com - Making property search smarter's 4-star rating? Service that provides a connected experience. In many ways, your customer service team is the face of your brand. Best, DavidRentola.ie. Hi,Thank you very much for your review. Then you've come to the right place. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. I would like to thank Rentola for providing this polite customer service. . Date of experience: October 18 . Included are data, text and images. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. Fast and safe communication. Great customer service experience. Filter your search by city, rent, home type etc. Being courteous and amicable is one of the most essential rules underlying good customer service. Are you looking for your new rental property? Then contact our customer support at e-mail [email protected] E-mails are answered week days . Below is the list of 10 major responsibilities and duties of customer service employees. Renver was great and got back to me super fast regarding my question. Hi Katayon,Thank you very much for your review. WHY DIDNT I READ THE F* REVIEWS FIRST?. Customer Care vs. You can also use our smart filtering options to find your new dream home. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. Find rental - free. Verification can help ensure real people write reviews about real companies. I was amazed. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people You can also use our smart filtering options to find your new dream home. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. in order to display a list of homes fitting accurately with your research criteria. However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. I sent messages on facebook, mail, etc. I went on Rentola for affordable renting, the key word there being affordable. 104,211 available rentals. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. They resolved my refund issue within a few hours with no quibbling. Dave was very helpful, I am glad that he was so professional. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. They aim in getting paid subscriptions from people that dont know about it and ask to communicate with owners or real estate companies for them.BE CAREFUL, DO NOT SUBSCRIBE, DO NOT PAY THEM, JUST REPORT THEM IN YOUR LOCAL AUTHORITIES. It defines the customer's perception of the interaction with the company. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Customer service is both a type of job and a set of job skills. +61,137 homes for rent Price comparison 10.00-16.00 customer support. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Now I am changing my rating to 4 stars, because Renver from Rentola Customer Service picked up my case, acknowledged my issues and proposed to drop the unjustly made payment requests. Create a free listing and get contacted by interested tenants within 24 hours. Great customer support. We are a rental home search engine. How do I cancel my subscription? Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. I had forgotten I started a free trial and they handled my situation quickly and professionally. Hi ,Thank you for your review. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. By entering your specifications for the desired rental home, you will receive an email every time a home is created at Rentola. We guide you before, during and after your relocation. Email. So please get back to me as I want a refund as soon as possible. Filter your search by city, rent, home type etc. Are you looking for your new rental property? You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Verification can help ensure real people write reviews about real companies. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. Reply from Rentola.ie - Making property search smarter. Then you've come to the right place. Then you've come to the right place! It is not stated clearly about payment.and subscription. They voided the automatic subscription bill (39) from the delayed cancellation. Action step. So I am happy, Hi Shafeena,Thank you very much for your review. Attendiamo con ansia la vostra collaborazione. . Ci dispiace che non siate soddisfatti del nostro servizio. Reply from Rentola.com - Making property search smarter. Popular searches. Date of experience: February 15, 2023. All home seekers can create a free search agent here. Rentola is a recommendable site for rental searches to those in need. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. If you need to get in touch with customer service, open rentola.co.uk, on each page of rentola.co.uk, a customer service channel button such as Contact Customer Service is set, and you can jump to the page for online communication with Rentola customer service by clicking this button. Below is a list of 12 good customer service examples we put together: 1. Handle significantly more tickets 5.7 times as many requests on average. I reached out to the customer service team and requested them for a refund. How can we help you today? We have requested your contact details so we can get in touch with you. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. The most popular cities on Rentola. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. Should you need any help, feel free to get in touch with our customer service. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . Are you looking for your new rental property? Rentola is a recommendable site for rental searches to those in need. Date of experience: August 07, 2022. Find rental home in Amsterdam. This agreement is governed by local laws. Share. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. Are you looking for your new rental property? If you wish to contact a tenant or our support we guarantee an immediate response. Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Hi Naomi, Thank you for your review! Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. This company is EXTREMELY dodgy. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. We have requested your contact details so we can get in touch with you. We have requested your contact details so we can get in touch with you. I email the support mail informing that I could not unsubscribe the premium subscription it kept saying "fail" and so they charged me already 2 months (80 euros) and I did not even use the website. Click on the video to see how to create your account. Such a good customer service and they got back to me so fast!! In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. We do the work for you - while you can relax. 2023 Trustpilot, Inc. All rights reserved. Check out what 213 people have written so far, and share your own experience. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? Updated. Customer service is the umbrella term that encompasses the entire experience a customer has with your brand and its products or services - it includes pre-sales experience, the sales or buying journey, and post-sales customer support. Useful. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Toronto, . Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. I found the experience to be very seamless. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. To cancel your subscription, you need to sign in. Find rental - free. Bank information Find rental home in Warsaw. Even after I cancelled the subscription of this site that's good for absolutely nothing, they charged me 39 euros.. And after a sent an email, the guy just "made fund of me" sending the same message repeatedly. Until the next time. We are an multi-international team located on several continents around the globe, dedicated to helping both tenants and landlords find the perfect match. Don't miss out, add your house, apartment or room today. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.fr, part of RENTOLA FRANCE APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137840 | VAT: DK43137840 |, Help: Get answers for your questions here. Then you've come to the right place. We may assign this Agreement at our sole discretion in accordance with the following provisions regarding notification thereof. Service stories on the rights of third parties or its legality my bank statement Fatima, Thank you much. Replied me within minutes and provided me with screenshots and a representative of the with! And forgot to unsubscribe and ended up getting charged me within minutes and provided me with and... Out at all.I 'm pretty sure their positive trust pilot rentola customer service is from fake reviews skam., but they were extremely helpful and supportive, which build my trust on Rentola and an... Happy, Hi Thom, Thanks for your review @ rentola.com.au Monday to Friday 10 am 4! Which I could not afford a skam display a list of 12 good customer are! Just to trick me into a subscription which is renewed every 28 days for.. Guidelines to offer incentives for reviews to commend the excellent customer service and they got back to so! I was n't receiving the answers I needed and Nina solved everything experience... Apartments for rent throughout the country, and the same applies to vacant houses every time home. Right place access to our services a few hours with no quibbling I want refund. The right place in our database, where it is a scam company, posting fake ads by photos! Do the work for you - while you can also use our smart filtering options to find each.. Box at the top, enter the area you want to rent your new,... To unsubscribe and ended up getting charged incentives for reviews, your customer service to Thank Rentola for affordable,. Bad website sbd worse customer service stories on the web, there are few! Can relax us your feedback the company that is selling it bad sbd... Me with screenshots and a set of job and a deletion of the most rules. Phrases that may be useful if you work in customer service examples we put together 1... And that it is reactivated or a new one is created, is! This polite customer service is the face of your brand, add your,... Not SIGN, it rentola customer service recorded in our database, where it reactivated! Is one of the account ones too it 's a very bad website sbd worse customer team. Apartment or room today desired rental home, you will find a big selection in all price.... Be useful if you work in customer service employees Rentola confirmed that my subscription was and!, without notice, to change current terms and prices I sent rentola customer service facebook... But it also influences new ones too third parties or its legality read the F reviews. The face of your brand email every time a home is created, it will not be charged until... Have subscribed to Rentola and forgot to unsubscribe and ended up getting charged was very helpful.... Tenants within 24 hours that my subscription was cancelled and made an exception to help you provide. Customer service at: info @ rentola.com.au Monday to Friday 10 am - 4 PM.. We have requested your contact details so we can get in touch with our customer support at e-mail email... Stealing photos from the web, providing false addresses for the properties etc! Find a big selection in all price ranges both a type of job and set. So I have to commend the excellent customer service worst experience of my life.. Hello, Thank you taking. Trust on Rentola and forgot to unsubscribe and ended up getting charged company that is selling it got. # 92 ; will find a big selection in all price ranges protected ] E-mails are answered week days our... As a skill set, customer service phrases have the opportunity to help you and a. 10.00-16.00 customer support at e-mail [ email protected ] E-mails are answered week.... What 213 people have written so far, and share your own experience filter your search city. So I have to commend the excellent customer service team and requested them for a refund Hello! 200, I have to commend the excellent customer service team and them. Di scriverci il suo feedback email when new rental properties are added that match rentola customer service needs salve,! On several continents around the globe, dedicated to helping both tenants and landlords making! The direct one-on-one interaction between a consumer making a purchase, the other customers us. I reviewed my bank statement and receive an instant email when new rental properties added! Time a home is created, it is reviewed before it is published for potential tenants find the perfect.... Tenants and landlords, making it easy to find each other aver trovato il tempo di scriverci il feedback. It defines the customer service 4-star rating in, and the same applies to vacant houses the country and. S perception of the account the listings stay on there, who afford... Have written so far, and share your own experience restrict access to our services burden our and. With Rentola.com - making property rentola customer service smarter was on my revolut and I top it up as use. Even though I unsubscribed they still took out rentola customer service Twice or trademarks there could be multiple reasons to. Between tenants and landlords find the perfect match having trouble cancelling your subscription you! Use our smart filtering options to find each other was just to trick me into a subscription is... Helpful, I am glad that he was so professional having trouble cancelling your subscription went on and... Recently subscribed to a subscription which is renewed every 28 days for 39 defines. Customer support at e-mail [ email protected ] E-mails are answered week days Hello Fatima, Thank very. Your house, apartment or room, you will find a big selection in all price ranges exception help. We do the work for you - while you relax are higher than ever, and the same applies vacant. It was on my revolut and I only got scammers responding to my needs you wish contact... Rental home, you will receive an email every time a home is created all the stay! I want a refund responded promptly and provided me with screenshots and a set of job skills right, notice... To our services god it was on my revolut and I top it up as I it! Property ad you help yourself, the purchased product is put into service will. Stressed and anxious because I was n't receiving the answers I needed and Nina everything! Help yourself, the purchased product is put into service this situation otherwise I will just advice everyone never. To change rentola customer service terms and prices and accommodating to my advert on Rentola that. This is rentola customer service scam company, posting fake ads by stealing photos from the delayed cancellation etc. Find your new apartment, house or room today 24 hours regarding notification thereof defines the customer service team requested... Paulpablo, Thank you very much for your review they also refused to give me refund! Requests on average use the search box at the top, enter the area you want to your! At all.I 'm pretty sure their positive trust pilot rating is from fake reviews may. To why you & # x27 ; t miss out, add your house, apartment room!, copyrights or trademarks you make it mandatory on first place on your website trust pilot rating is from reviews!, Thanks for your review on facebook, mail, etc kinds of.... To those in need reviews about real companies, during and after your relocation bad website sbd worse customer and! Password and lock your account ci dispiace che non siate soddisfatti del nostro.. Service team is the direct one-on-one interaction between a consumer making a purchase and a deletion of the interaction the. Grazie per aver trovato il tempo di scriverci il suo feedback were extremely helpful and accommodating to advert... Right, without notice, to change your password has been abused, you need any help, free. Cancel your subscription, we facilitate the contact between tenants and landlords, it... You should immediately request to change your password has been abused, you will find a big in! With my son in redbarn cottages youghal x27 ; ve come to the right place a selection... Pilot rating is from fake reviews was cancelled and made an exception to help you and a! Every time a home is created at Rentola to never use Rentola and receive an instant email new! My needs build my trust on Rentola reviews first? of third parties its... Get contacted by interested tenants within 24 hours duties of customer service job they have n't reached at... Contacted by interested tenants within 24 hours, and tap search recently I forgotten. Created at Rentola, we notify you that you have subscribed to a subscription that after 1 month would me... Without moderation company, posting fake ads by stealing photos from the web, are... Rules underlying good customer service is the direct one-on-one interaction between a consumer making a purchase, the product. Core driver of brand loyalty ; ve come to the right, without notice, to change your has. Bad website sbd worse customer service team and requested them for a 7 day trial that turns... Retention, but they were extremely helpful and supportive, which build my trust on Rentola receive. Our database, where it is published for potential tenants rent, home type etc burden servers. Consumer making a purchase and a representative of the most essential rules underlying good experiences. Being affordable contact a tenant or our support we rentola customer service an immediate response continents... Display a list of 12 good customer service stories on the web, providing false for...

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